Simple Credibility

Not many people like to visit the dentist. I will have to tell you, I like my dentist. I may not always like what he has to do, but I like him … and I really like his staff.

In March, I broke a tooth – on a darn cheeseburger – and had to visit a periodontist for an implant. His office staff are each simply awesome. Follow-up and follow-through at this office are impeccable.

And that’s simply what it takes to build credibility – do what you say you will do – and in the case of these dental staff, do it in a willing, caring fashion.

As you’ve heard, don’t make commitments you cannot keep and keep the commitments you make. And to build your credibility in a meaningful, lasting manner, communicate around your commitments as a willing player and in a fashion that demonstrates your care.

These two doctors are smart Leaders surrounding themselves with committed, capable staff who do what they say they will do.

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This entry was posted in Confidence by Jeff Brunson. Bookmark the permalink.

About Jeff Brunson

In this whirling 21st Century the individual needs to embrace the authentic self and confidently leverage the energy and power found there. As we entered the 21st Century, I became more concerned about what leaders like you needed for successful influence and personal fulfillment. As we move deeper into this challenging 21st Century, I’m more convinced than ever that the core of my work is in helping individual leaders remember who they are − a trueness. It is about confidence found in your authenticity.

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