In a management staff meeting, I once challenged us all to be accountable for our action as well as the perception we had created around a certain issue. I felt the wrong called for us to ask our people to forgive us for our short sightedness. The immediate response I received was that I had used a ‘strong’ word … forgive.
My response was that a serious and strong situation called for a serious and strong response. And in that light, forgiveness, the asking for, was the appropriate response.
In business we don’t often think of words like forgiveness. We find ourselves conditioned that they have no place in business. This is weakness. We sell ourselves short, and out, to what others might think. In our deepest of deep, our true selves, we know this is wrong. But we choose to care more about what others may think than about what we may think about ourselves.