It’s not uncommon for a Client to express a lack of confidence when interacting with those above them. ‘Those above them’ meaning, of course, those higher on the org chart – or as I like to refer to it, the food chain.
I realized a long time ago that everyone reports to someone … or more appropriately, every responsibility we have holds us accountable to someone or some group of someones.
Several years ago, when I was in a lower management position, a few of us were selected to have a special lunch with our chairman who was visiting from our home office location. As a company we were in a major quality education push that impacted every employee in our company of over 50,000, including this chairman. During our lunch we were allowed to ask him questions.
I asked him who signed off on his quality project. My peers took a silent, but visible, gasp. They held their breath until he said, “That’s a good question. The company controller signs off on my project progress.”
Your confidence is not in your position. Your confidence is in who you are and in how you leverage and act on your Values, your Brand, and your Strengths.
And remember, they wear underwear.