Retail ReTell

Yes, we all have our own stories to tell. And sometimes we hear those of others that we must pass along.

Over the weekend I decided to finish up the last bit of my landscaping project I’d begun in the spring. So of course I had to make that manly trip to one of the big home improvement stores. Once there I grabbed the two shrubs I wanted and went into the garden center to order my eight bags of mulch.

I took my receipt and drove into the loading yard. It seemed unusually slow at this particular store and Doug was working the yard alone. He wrapped up his casual conversation with a customer whose order he’d just loaded as the two SUV’s pulled in. The big Ford Excursion pulled in by the same stash of mulch I was seeking and I simply backed in so we were tail to tail.

Doug is an interesting fellow who I guessed to be approaching seventy. He suddenly fired up the forklift and aimed it in between our two vehicles. I signaled and asked, “Do you want me to move?” He responded as he snagged the targeted pallet of mulch bags, “No. In thirteen years I’ve only hit one car.” His two current customers, each standing at the end of their respective vehicles, laugh out loud together.

So Doug loaded the other guy, as he’d fetched the forklift to assist with the 40 bag order. I loaded my little 8 bag order myself. Right about 20 bags into the other order, I held out my receipt and said, “Excuse me for interrupting, but I want Doug to see that I’m not stealing these.”

With that, Doug paused and leaned over on his forklift and proceeded, “I’ve got a story. Once this guy stole a $150 saw blade and ran out of the store into the parking lot. I fired up the forklift, another employee jumped on, and we chased him down. The other employee jumped off and tackled the guy.”

Now I don’t know what you know about forklifts – but that was some feat … or a really slow thief!

Some stories just have to be retold!

This entry was posted in Confidence, Stories by Jeff Brunson. Bookmark the permalink.

About Jeff Brunson

In this whirling 21st Century the individual needs to embrace the authentic self and confidently leverage the energy and power found there. As we entered the 21st Century, I became more concerned about what leaders like you needed for successful influence and personal fulfillment. As we move deeper into this challenging 21st Century, I’m more convinced than ever that the core of my work is in helping individual leaders remember who they are − a trueness. It is about confidence found in your authenticity.

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