Trust and Commitment (Committed Trust)

If our solution to our anxiety involves getting someone else to change, it is doomed to failure. -Jeffrey A. Miller in The Anxious Organization: Why Smart Companies do Dumb Things

Since ancient times we have been admonished to be the change. There are those in our midst who clearly see any given problem and intelligently point out individual fault and what they think we should do to fix the problem. If you listen carefully to these censors, you will most likely never hear them say, “For my part, I will commit to …”

While still young in the realm of leadership, Bob gave me a gift; he pulled into consciousness an unconscious competence I possessed. Bob was my boss when I was in retail. The day of the gift, I had walked into Bob’s office and presented a problem and then fluidly outlined three possible solutions. After hearing the options, he asked me which one I preferred. I told him and he said, “Go do that one.” Thanking him, I got up to leave. As I was about to clear his doorway, he called me back and asked me to sit down. He asked, “Do you know why I asked you which action strategy you preferred?” I did not. He then said, “It’s because when you bring me a problem, you always have 3 solutions ready. You are the only manager I have who does this. So, I trust your thinking and your choice.”

For more than 25 years this experience has served me. I think it was when I first began to consciously embrace the meaning of personal accountability and the power of commitment; both of which had seemingly built trust with Bob.

Just before leaving Bob’s office for the second time that day, I noticed an adage properly framed and positioned on his credenza; “Are you part of the problem, or are you part of the solution?” Seeing that maxim displayed in his office let me know that he and I shared some values. While we disagreed on some operational issues, we seemed aligned with principles that produced good decisions in the operation.

Commitment and trust are companions on the journey to right action and impact. Letting go of the need to blame, and seeking opportunity to be the change, our behavior aligns with intent and we become effective – getting the right results, living our impact, and building trust along the way.

This entry was posted in Desire & Intent, Trust and tagged , , , , , , by Jeff Brunson. Bookmark the permalink.

About Jeff Brunson

In this whirling 21st Century the individual needs to embrace the authentic self and confidently leverage the energy and power found there. As we entered the 21st Century, I became more concerned about what leaders like you needed for successful influence and personal fulfillment. As we move deeper into this challenging 21st Century, I’m more convinced than ever that the core of my work is in helping individual leaders remember who they are − a trueness. It is about confidence found in your authenticity.

7 thoughts on “Trust and Commitment (Committed Trust)

  1. Jeff,
    It truly is the path to be a part of the change you wish to see. I’ve loved that quote from Gandhi all my life. And it’s nice that someone saw that in you so long ago, too.
    Sue P.

  2. I love this story, Jeff. It is when we consider lots of options that we can truly select the one that is likely to work best. as you say, “we align with intent–and we become effective…” And yes, it is often about trust and commitment. Thanks for sharing.

  3. Great story Jeff,
    So many times people try fitting a square peg in a round hole because they think there is only one solution. Many times there are multiple ones, and sometimes all you need is a new set of “eyeballs” on the problem.
    “Commitment and trust are companions on the journey to right action and impact.”—–great quote

  4. Wow! Just the quote at the top spoke volumes! Thank you for framing it in so powerfully! “Letting go of the need to blame”–just imagine a world in which we could all do that! The key…just make that choice TODAY or this time…. Thanks, Jeff! Whitney

  5. Hey Jeff, I love that you begin generating solutions that accompany problems! I think that is one way to put into practice the command, “Be the change you wish to see in the world.” Yayyy Ghandi for the command! Yayyy you for a means to practice the command!

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